COVID-19

COVID-19 Update:

Due to the impact of the COVID-19 virus, we have temporarily stopped shipping to the following countries:

• China, Hong Kong, Macao, Brunei Darussalam, Cayman Islands, Ecuador, India

• Kuwait, Lebanon, Maldives, Moldova, Mongolia, Montenegro, New Caledonia

• Peru, Philippines, Samoa, South Africa, Sri Lanka, Suriname, French Polynesia

We expect delays and higher than normal undeliverable package rate in France and Italy. Italian Postal Service has stopped operations in over 500 zip codes (mainly impacting Turin, Genoa, Milano, Bergami, Brescia, Bologna, Modena).

The majority of orders are destined for the USA, Canada, Europe, and Australia, so this should have minimum impact.

As more information becomes available we will continue to provide updates here to make you aware of any further delays that may impact you. If you have any questions regarding your order, please feel free to reach out to us by submitting an email at here.

FOR US FULFILLED ORDERS:

- US- bound orders will arrive within 5-8 business days.

- Canada and International-bound orders will arrive within 10-13 business days.

- For International shipping, we do not track packages once they reach their destination country.

FOR EU FULFILLED ORDERS:

Starting April 1, 2019 new customs regulations will take effect impacting product delivery in Europe. Packages fulfilled within the 28 countries of the European Union will not be deliverable to countries outside of the European Union.

- UK- bound orders will arrive within 7-10 business days once production begins.

- For France, Germany, Netherlands, Sweden orders will arrive within 7-10 business days once production begins.

- For all other countries within Europe, orders will arrive within 10-15 business days once production begins.

- For EU fulfilled orders, tracking is not available.

If you have not received your order, and it is passed the estimated arrival date, please Click Here to send us a message, so we can take care of this for you!